About this class
- Introduction to Customer Service
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Learning Material
Title
Volume
Customer Service Strategy and Management
164197
<p>Customer Service Strategy and Management</p>
Handling Complex Customer Interactions
164197
<p>Handling Complex Customer Interactions</p>
Customer Experience Design and Implementation
164197
<p>Customer Experience Design and Implementation</p>
Service Recovery and Complaint Resolution
164197
<p>Service Recovery and Complaint Resolution</p>
Advanced Customer Relationship Management (CRM) Tools
164197
<p>Advanced Customer Relationship Management (CRM) Tools</p>
Customer Service Metrics and Performance Analytics
164197
<p>Customer Service Metrics and Performance Analytics</p>
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