About this class
- Leadership Skills for Customer Service Professionals
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Learning Material
Title
Volume
Emotional Intelligence in Customer Service
164197
<p>Emotional Intelligence in Customer Service</p>
Conflict Resolution and Mediation Techniques
164197
<p>Conflict Resolution and Mediation Techniques</p>
Building and Leading High-Performance Teams
164197
<p>Building and Leading High-Performance Teams</p>
Advanced Communication Skills for Service Leaders
164197
<p>Advanced Communication Skills for Service Leaders</p>
Strategic Decision-Making in Customer Service
164197
<p>Strategic Decision-Making in Customer Service</p>
Change Management in Customer Service Organizations
164197
<p>Change Management in Customer Service Organizations</p>
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