About this class
- Service Recovery and Complaint Handling
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Learning Material
Title
Volume
Strategies for Effective Service Recovery
164197
<p>Strategies for Effective Service Recovery</p>
Measuring and Analyzing Customer Complaints
164197
<p>Measuring and Analyzing Customer Complaints</p>
Designing a Customer-Centric Complaint Handling Process
164197
<p>Designing a Customer-Centric Complaint Handling Process</p>
Legal and Ethical Considerations in Complaint Resolution
164197
<p>Legal and Ethical Considerations in Complaint Resolution</p>
Technology-Driven Service Recovery Systems
164197
<p>Technology-Driven Service Recovery Systems</p>
Building Resilience Through Service Recovery
164197
<p>Building Resilience Through Service Recovery</p>
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.JPG)